Management
Protect your firm from email errors with a stronger Microsoft Outlook Have you ever experienced the heart-stopping moment when you realize you just sent a private email to a list of people who should not see it? Email security is a serious concern for attorneys who may have to send vital, private documents and correspondence…
A comprehensive approach for managing information in a digital world In the pre-digital age of paper-recorded information, many law firms have at some stage had to struggle with mountains of paper that have overwhelmed the storage capacity, efficiency and even profitability of all but the most resourceful of firms. The digital era would seem to…
WaaS: You need to know what this means The concept of Software as a Service (SaaS) dates back to the 1960s. As computers became more mainstream in daily business operations, the software that made these machines work was generally a one-time purchase per version. Over the last 30 years, the majority of software was sold…
From elementary business concept to specialized software tool The importance of maintaining and nurturing client relationships cannot be overstated. Client-focused software tools help strengthen your firm’s prospect management and intake process, allowing you to spend more time on your practice. In nearly any industry, including law, communication between individuals is a key factor in every…
The eDiscovery Assistant app is the first iPad application to assist attorneys with ediscovery. It takes the pain out of the ediscovery process by providing a step-by-step guide and a simplified learning curve. One of the app’s greatest virtues is its source: it was created by litigators, not software vendors. eDiscovery Assistant is on offer…
Over the last few months, email marketing giant Mailchimp has introduced a fuller and more robust set of marketing automation tools. Law firms can use these features to automatically and precisely target leads based on information including their history with a business, their demographics, how they have interacted with past content and when they subscribed.…
The true story of a firm that said, “This will never happen to us.” Sometimes you get the feeling; you know the one. Something is wrong, but you can’t put your finger on it. Your first call of the day was from one of your biggest clients, asking if you had added a charge to…
As the information age marches ahead, bringing ever-advanced forms of technology, law firms have started to adopt the various business-to-client pathways the era has developed. However, with a more accessible communication and marketing environment have come concerns over privacy and security. It is within that context that electronic gateways known as “client portals” have come…
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